Change of Address/Personal Information

To change your home and/or mailing addresses for University records, please follow the step-by-step guide below. The University's primary method of communication with you is through your University email address (@uoguelph.ca or @guelphhumber.ca) but having other up-to-date contact information helps us get in touch with you in certain situations.

1. Go to WebAdvisor, and click on the "Access WebAdvisor" button.
2. In the menu on the left-hand side of the screen, click on "User Options."
3. Select "User Profile."
4. Scroll down and you will see your current home and mailing addresses listed. If you do not currently have a home address, a mailing address, or either on file, please add the missing type(s) by clicking on the "Add New Address" button and entering the details.
5. To change either address, simply press the pencil icon on the right side of the desired row. If you do not see a pencil icon, please contact Enrolment Services at es@uoguelph.ca for help. You will not be able to delete an address; you can only edit it. If you already have both a home address and a mailing address on file, you will not be able to change the "Type" field because you cannot have more than one address of the same type. Please note, however, that your home and mailing addresses can be the same.
   
6. Once you have made the necessary changes, select the “Update Address” button on the bottom right. If at any time you wish to leave the editor, select the "X" in the top right corner or press “Cancel.”
   
7. Once you are satisfied with your addresses, hit the “Confirm” button to acknowledge that your addresses are up to date. Anytime you visit this page, please confirm that your information is up to date.
   

Please Note: Disregard the check mark symbol if displayed under the "Preferred" column for your Home/Permanent and/or Mailing Address.

To request a legal name change for University records, complete the Request for Legal Name Change form and bring it in person to Enrolment Services, third floor, University Centre. Government documentation and valid government-issued photo identification is required when making a legal name change. Acceptable documentation includes original birth certificate, original passport, certified court documents and/or original marriage certificate. You can alternatively submit the form, documentation, and valid government-issued photo ID by email to es@uoguelph.ca. Please password protect all documents before emailing them and send the password in a separate email.

To request a change to your given name(s) and/or gender identity for University records, complete the Change of Given Name(s) and/or Gender Identity form and bring it in person to Enrolment Services, third floor, University Centre. We also accept forms emailed to Enrolment Services at es@uoguelph.ca from your University of Guelph email account. Review all of the information provided with the form before submitting it. Please password protect all documents before emailing them.

To change your external email address that's on record with the University, please follow the step-by-step guide below. The University's primary method of communication with you is through your University email address (@uoguelph.ca or @guelphhumber.ca) but having other up-to-date contact information helps us get in touch with you in certain situations.

1. Go to WebAdvisor, and click on the "Access WebAdvisor" button.
2. In the menu on the left-hand side of the screen, click on "User Options."
3. Select "User Profile."
4. Scroll down to “Email Addresses,” and you will see your current emails on file.
5. Your University of Guelph or Guelph-Humber assigned email will be listed first. (Note: you cannot edit this email address.)
6. If you wish to add an external email address, press the “Add New Email” button.
   
7. Once you have filled in your email address, press the “Add Email” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press “Cancel.”
8. If you wish to update an external email address, simply press the pencil icon located on the right side of the row.
   
9. Once you have made the necessary changes, select the “Update Email” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press “Cancel.”
   
10. If you wish to remove the external email currently listed, press the "X" icon located next to the edit icon. Press “Accept” on the prompt to remove your email.
    
    
11. Once you are satisfied with your email addresses, hit the “Confirm” button to acknowledge that your addresses are up to date. Anytime you visit this page, please confirm that your information is up to date.
    

To change the home and/or cell phone number(s) that are on record with the University, please follow the step-by-step guide below. The University's primary method of communication with you is through your University email address (@uoguelph.ca or @guelphhumber.ca) but having other up-to-date contact information helps us get in touch with you in certain situations.

1. Go to WebAdvisor, and click on the "Access WebAdvisor" button.
2. In the menu on the left-hand side of the screen, click on "User Options."
3. Select "User Profile."
4. Scroll down to “Phone Numbers,” and you will see your current numbers on file.
5. If you wish to add a home phone or cell phone number, press the “Add New Phone” button.
   
6. Once you have filled in your information, press the “Add Phone” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press “Cancel.”
7. If you wish to edit a current phone number, select the pencil icon on the right side of the desired row. Once satisfied with the changes, press the “Update Phone” button.
   
   
8. If you wish to remove a current phone number, press the "X" icon located next to the edit icon. Press “Accept” on the prompt to remove your number.
   
   
9. Once you are satisfied with your phone numbers, hit the “Confirm” button to acknowledge that your numbers are up to date. Anytime you visit this page, please confirm that your information is up to date.
   

Please submit a contact that we can notify in the event of an emergency impacting you.

Your emergency contact should be someone who is reliable, could quickly arrive at your location, and could easily contact other people you know (family members, friends, etc.), if needed. Please let your emergency contact know that you have provided their information to the University of Guelph.

To add an emergency contact, follow the steps below:

1. Go to WebAdvisor, and click on the "Access WebAdvisor" button.
2. In the menu on the left-hand side of the screen, click on "User Options."
3. Select "Emergency Contact Information."
4. To add a new emergency contact, press the “Add New Contact” button. A valid phone number is required. An address is optional.
   
5. Once you have filled in the information, press the “Add Contact” button on the bottom right. If at any time you wish to leave the editor, click the "X" in the top right corner or press "Cancel."
   
6. If you wish to edit a current emergency contact, select the pencil icon located below the desired contact. Once satisfied with the changes, press the “Update Contact” button.
   
   
7. If you wish to remove a current emergency contact, press the "X" icon located next to the edit icon below the contact. Press “Accept” on the prompt to remove your contact. (Note: You must have at least one emergency contact listed, so you will not be able to remove a contact unless you have more than one listed.)
   
   
8. Once you are satisfied with your emergency contacts, hit the “Confirm” button at the top of the page to acknowledge that the information is up to date. Anytime you visit this page, please confirm that your information is up to date.