Projects and Timelines
This page includes the following content:
The Project Team will make every effort to keep this site current; however, project timelines may occasionally shift before updates are reflected here. For any inquiries regarding specific projects or the teams involved, please do not hesitate to contact us.us.
Active Projects
The following SIS Refresh projects are currently active and in progress. Click on a project name for more information.
Project Name | Progress | Start Date | Anticipated Completion Date |
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A project to replace the paper process of registration waivers when students do not meet the course requisites with an online registration override request system. |
30% | Fall 2024 | Winter 2025 |
A working group of scheduling, enrolment, and technical staff will be formed to develop an implementation plan for using electronic centralized waitlists during course enrollment, providing faculty and administrators with an important enrolment management tool. Waitlists will provide a fair way for students to line up for space in courses that are full and eliminate the need for department staff to monitor space, track needs, and individually enrol students as space becomes available. Waitlists will give departments and colleges an accurate picture of course and section demands.
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40% | Winter 2024 | Spring 2025 |
The Deposits Due Project aims to improve the management and visibility of student deposits across campuses like Guelph, Guelph Humber, and Ridgetown by automating the process and integrating it into the Colleague system. This will allow students to see their due deposits on Self Service (Web Advisor), helping them meet payment deadlines and reducing manual work for Student Financial Services staff. |
42% | Winter 2024 | Spring 2025 |
The Purolator printer project aims to set up a dedicated courier system for printing shipment labels at the Registrar’s office. |
92% | Winter 2024 | Fall 2024 |
The Mini Terms Project aims to streamline and enhance the management of shorter-length term offerings, known as Mini Terms, across different campuses at the University of Guelph. This project seeks to address current challenges such as difficulties in filtering short-term courses, misaligned timelines, and registration and payment issues, ultimately improving the user experience and data consistency. |
20% | Winter 2024 | Winter 2026 |
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42% | Winter 2024 | Spring 2025 |
The letters and transcripts initiative aims to automate the process of generating various student letters and transcripts, reducing manual input and delays. This project seeks to provide a more seamless and timely process for students to request and receive their letters and transcripts. |
12% | Winter 2024 | Spring 2025 |
This project will support the accurate retention of graduate student data and fix a bug identified in the system. |
60% | Winter 2024 | Fall 2024 |
Pipeline Projects (not yet started)
The following projects are also part of the SIS Refresh initiative but have not yet started. Click on a project name for more information.
Project Name |
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This project aims to standardize and streamline processes related to test scores and non-course equivalencies by replacing customized workflow with delivered Colleague functionality that we’re not currently leveraging, specifically the TSUM feature. Activating and populating this section of Colleague will allow for standardization of processes, increased efficiency for time and staff (especially with continually increasing volume), and increased reporting, data tracking and analysis capabilities to support future policy development. Once the use of the TSUM screen is operationalized, it will enable a platform for building EDIs from test score suppliers (please see EDI Project), which will align with the University’s goal of increasing 105 applications, enrolment, and the ability to process an ever-increasing volume in an automated way and at a faster pace. |
Currently, a paper-based process involves several manual steps for staff and students. Colleague has a Payment Plan module that will automate the payment plan process online. This will eliminate the manual paper-based process and allow the payment to be tracked directly in Colleague. It will also enhance the student experience as they will be able to view deadlines and payment amounts through Student Self Service Views. |
A business process review of the Continuation of Study assessment process will be undertaken to find a replacement for the current system of assigning undergraduate students DEFS, ETC, PRB or RTW term status using a complex set of rules that must be entered for each COS schedule (e.g. S1, S2, S2P, S3, S3P, S5) and the two-day “coding” process for students with MNR and INC grades. This will improve accuracy and reduce the potential for errors while reducing staff time and effort devoted to this process. As grade changes are made, and DEFS term statuses need to be resolved, a more frequent and less manual assessment process will be implemented to reduce error and improve student service. |
This has been captured in the Curriculum Management System (CMS), Admissions CRM, Student Planning, and Student Awards Management initiatives. OGPS has been a key stakeholder group in these initiatives. |
Final grades are submitted to the Office of Registrarial Services at the end of each term through a system separate from CourseLink and Colleague. Once uploaded, the instructor and chair of the department are required to sign off on the submission, and the department grades administrator submits these signatures via hard copy, fax or email. Once sign-off is received and completed Incomplete Coursework Forms for students assigned an INC grade, the grade submission is uploaded to Colleague. Implementing a fully electronic grades submission system that will send automated messages regarding due dates and allow for grades approval and sign-off from any internet-connected location will significantly reduce the time and effort required of department staff and faculty and will improve the process for ORS staff. Consideration will be given to replacing the INC grade and Incomplete Coursework Form procedure with the submission of the earned final grade instead and will kick-start the review of the Continuation of Study process. |
The planned roll-out of new tools and enhanced features and functionalities of existing tools means that we have to put some effort into ensuring a consistent digital experience for our students across the range of tools and technologies that support them. This project will focus on the student experience to identify ways to leverage our new capabilities to provide a meaningful and accessible end-user experience for our students. |
The benefits of using cohort functionality within Colleague will be investigated to determine if there are more efficient ways to capture various populations of students for managing processes such as course enrolment or reporting requirements. For example, cohorts by campus location, method of instruction, or campus organization affiliation can be assigned using the Cohort Group Assignment (CHGA) and Student Academic Level (STAL) forms. |
This project aims to automate admission processes through enhanced electronic data transfer capabilities, particularly for international applicants. This will help the university meet its international enrolment goals and create efficiencies in the admission process. |
A Student Awards Management System will enhance the student experience by improving the application process and targeting students for awards without application. It will help the University ensure all awards to eligible students are distributed. It will also support the award creation and management process. |
The University will undertake a business process review of the graduation application, degree assessment and convocation processes, consulting stakeholders involved in all aspects of graduation administration and event planning. Delivered graduate application forms in Student Self-Service to replace custom WebAdvisor forms will be implemented to provide a more user-friendly, modern user experience. The Colleague Activities and Events module, along with the Communications module, will be examined to determine its suitability in managing Guelph’s convocation event in the hopes of replacing a cumbersome Colleague custom process developed more than two decades ago. These changes will help staff improve the student application and ceremony selection experience and provide students with a painless and smooth transition to alumni status. |
This project aims to reduce the manual entry or transfer of transcript information as part of the application and transfer process to the University of Guelph. Many transcripts are already received electronically, however, there is an opportunity to increase automation and reduce manual interventions. |
This project will update the current software used in support of practices related to course and room scheduling. |
Completed Projects
The following SIS Refresh projects have been completed. Click on a project name for more information.
Project Name | Progress | Start Date | Completed Date |
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Implementing the Colleague Self-Service "Student Finance" module, providing students with enhanced views of their financial statements and establishing the first step in the wider migration from WebAdvisor to Colleague Self-Service. |
Complete |
Winter 2018 | Summer 2018 |
Detailed process review and data clean-up in preparation for Net Tuition and the launch of the Colleague Self-Service "Student Finance" module.
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Complete | Winter 2018 | Summer 2018 |
For many years, students had been assigned to a course enrolment window according to their most recently assessed class/semester level and their student ID. Two-semester levels (i.e., one academic year) were grouped and split into 2-5 days of enrolment window openings using the last two digits of the student ID. To try and level the playing field, departments requested that Scheduling Services release a set number of seats at the start of each window opening, requiring a heavy load of manual input. In addition, enrolment is managed in Colleague using a complex set of rules and a custom routine that requires daily manual intervention by Enrolment Services staff. The course enrolment window opening period lasts for 15 business days for undergraduate students on the Guelph campus. This project examined best practices for course enrolment at other institutions. We changed the course enrolment process by shortening the window opening period to a maximum of eight business days for undergraduate students on the Guelph campus, one for each class/semester level, and allowed all students in that semester level to enroll in courses throughout the day according to the number of credits earned and in progress, from highest to lowest. This has reduced the need for Scheduling Services and departments to hold back seats in course sections. A new set of rules allows us to specify dates and times of window openings, so we do not need a custom process or manual intervention. At the same time, extensive load testing on the system was performed to allow larger groups of students to enroll in courses simultaneously. |
Complete | Summer 2018 | Fall 2018 |
The Ontario government announced the establishment of the Student Choice Initiative (SCI) on January 17, 2019. This initiative allows students to opt out of paying fees that support clubs, student societies and programs that are not included in the provincial framework for compulsory fees. The government mandated that the opt out process is in place for the Fall 2019 semester. This project involved the development of an online method that allows students to opt-out of optional fees and update the billing module to reflect individual student choices. Additionally, internal and third-party organizations require specific reporting for the SCI. It was successfully implemented for Fall 2019, with students having the opportunity to submit an opt-out form on WebAdvisor before Fall bills were created. The opt-out process will take place every semester. |
Complete | Winter 2019 | Summer 2019 |
Adopted enhanced features of Colleague Communications Management such as HTML email and document tracking to enhance message branding, modernization and professionalism. View the related news item. |
Complete | Fall 2018 | Fall 2019 |
Previously, the University of Guelph only made one offer of admission to a student (to the top choice they are admissible to) even if they had additional U of G choices for which they are eligible. By providing students with an offer of admission to every choice they are eligible for, we are now providing applicants with maximum flexibility and improving our competitive position with other Ontario universities that have already adopted this practice. Multiple Offers also support our strategic enrolment management efforts by better supporting increased yield rates on applicants. View the related news item. |
Complete | Winter 2019 | Winter 2020 |
Course substitutions and exceptions to degree program requirements are approved by Program Counsellors and Faculty Advisors and recorded on paper at the College level. When students view their academic/program evaluation on WebAdvisor or staff view a student’s academic/program evaluation on the EVAL form in Colleague, any approved exceptions and/or substitutions are not included resulting in confusion and stress for the student and increased inquiries and manual tracking towards graduation for staff. This enhancement will allow ORS staff to use the Exceptions and Override (EXOV) form in Colleague to record these approved substitutions and/or exceptions for the student at the direction of the Program Counsellor/Faculty Advisor. This will provide a consistent point of reference for students and staff, accurately portraying a student’s progress to completion on the degree audit portion of Student Planning. |
Complete | Summer 2019 | Winter 2020 |
Project Description to follow.... |
Complete | Winter 2019 | Winter 2020 |
This will allow students the autonomy to enter their bank information through an online screen. This will eliminate the need for the students to complete a form with their bank information and deliver it to SFS, who enters the information in Colleague. It eliminates the need to store the original document. This is an improvement to the current process of obtaining bank information. |
Complete | Winter 2020 | Winter 2020 |
As a result of COVID-19, students have the option for courses taken in W20 to self-select Pass / Fail or Drop in lieu of a numeric grade. |
Complete | Winter 2020 | Winter 2020 |
Automation of process to send entrance awards letters to incoming students. |
Complete | Winter 2020 | Winter 2020 |
Automation of the process to collect admission deferral applications. |
Complete | Winter 2020 | Winter 2020 |
Automation of the process to send login credentials to incoming students. |
Complete | Winter 2020 | Winter 2020 |
Project description |
Complete | Summer 2020 | Summer 2020 |
Implementation of an electronic method through the Student Information System will be provided for students to ensure their name, address and emergency contact information is up-to-date each term, benefiting students, staff and the university community. |
Complete | Winter 2020 | Fall 2020 |
Replaced paper order forms and manual processing by the staff of over 15,000 transcript orders per year with an online transcript ordering and payment solution. |
Complete | Winter 2020 | Winter 2021 |
A Curriculum Management and Calendaring System will support course creation and edits, document authoring, approvals and workflows, calendar management, reporting, and integration with Ellucian Colleague. It will help to:
View the related news item. |
Complete | Winter 2019 | Winter 2021 |
A Curriculum Management will support course creation and edits, document authoring, approvals and workflows, calendar management, reporting, and integration with Ellucian Colleague. View the related news item. |
Complete | Winter 2021 | Summer 2022 |
An Admission CRM will help advance our strategic enrolment efforts by providing admission staff with the necessary tools and data to support prospect management efforts while at the same time drastically improving the experience of applicants through improved admission processes supported by modern, user-friendly technology. While our existing, home-grown CRM has served a purpose over the past 12+ years, the CRM technology landscape has matured to the extent that “off-the-shelf” tools are now delivering significantly improved CRM capabilities that we must leverage to remain competitive and to advance our strategic enrolment goals. |
Complete | Fall 2020 | Winter 2022 |
A FINTRAC-regulated (international funds monitoring) and PCI Compliant solution eliminates the need for international wire transfers, reduces UofG risk, and ensures compliance and PII retention for international student tuition refunds, international student payments, and Canadian domestic student tuition refunds. This solution enhances the student experience for international student tuition payment and their receipt of tuition refunds, and the Canadian domestic student and their receipt of tuition refunds. This solution also increases staff efficiencies across the management of international tuition payments and issuing student tuition refunds. |
Complete | Winter 2021 | Summer 2021 |
Phase 1 - Course Enrolment, Degree Planning, Degree Audit Everyone benefits when students stay motivated and graduate on time. The University has purchased the Colleague Student Planning module (an add-on for our central Student Information System and a replacement to WebAdvisor that reaches its end of life in December 2020) to provide students with an intuitive course planning tool that takes the guesswork out of pre-requisites and program requirements and allows students to plan their courses, register easily, and track degree progress towards on-time completion. The project will require changes to how programs are currently structured in Colleague, as well as efforts to enhance processes for handling exceptions & overrides and pre-requisite waivers. Currently, manually driven processes, where data often resides only on paper and at the college level, will be automated and supported by Colleague. This should benefit students, program counsellors, and registrarial staff alike. |
Complete | Winter 2019 |
Summer 2021 |
Modernization of access to Guelph Transit services for eligible students at the University of Guelph eliminates bus pass stickers in favour of electronic access by tapping the Student ID card on the transit fare boxes. This is a collaborative effort between Guelph Transit, the CSA, the GSA, CCS, Hospitality Services, and the Office of Registrarial Services. |
Complete | Winter 2020 | Winter 2022 |
Enhancements to data and systems security following the recommendations of internal and external audits. Implementation of role-based end-user access to student systems and segregation of duties within the technical teams. |
Complete | Winter 2019 | Fall 2022 |
Reporting enhancements include establishing a data dictionary and efficiencies in departmental reporting requisitions. Discovery, identification and proof of concept for future SIS Integrations using Ellucian's Ethos / ODS. |
Complete | Winter 2019 | Fall 2022 |
Phase 2 - Additional Features and Functionality The project will require changes to how programs are currently structured in Colleague, as well as efforts to enhance processes for handling exceptions & overrides and pre-requisite waivers. Currently, manually driven processes, where data often resides only on paper and at the college level, will be automated and supported by Colleague. This should benefit students, program counsellors, and registrarial staff alike. |
Complete | Summer 2021 |
Fall 2022 |
A project to examine and prepare a road map to unravel the existing tuition billing complexities and bring the student billing processes back to Ellucian’s recommended baseline. |
Complete | Winter 2022 | Summer 2023 |
An Admission CRM will help advance our strategic enrolment efforts by providing admission staff with the necessary tools and data to support prospect management efforts while at the same time drastically improving the experience of applicants through improved admission processes supported by modern, user-friendly technology. While our existing, home-grown CRM has served a purpose over the past 12+ years, the CRM technology landscape has matured to the extent that “off-the-shelf” tools are now delivering significantly improved CRM capabilities that we must leverage to remain competitive and to advance our strategic enrolment goals. Automating international admission processes, part through enhanced electronic data transfer capabilities, particularly for international applicants, will help the University's international enrolment goals and create efficiencies in the admission process. |
Complete | Winter 2022 | Winter 2024 (Operational) |
Syllabi or SYL is a course outline management software solution that will provide faculty and instructors the opportunity to create and revise course outlines. SYL is the third, and final, implementation of products offered by CourseLeaf, an external vendor. Previous implementations of CourseLeaf products included the revised calendar (CAT) and the curriculum inventory management (CIM) system. SYL builds on these first two implementation projects to automatically pull information from centralized systems into the software, allowing instructors to build course outlines from accurate centralized information. SYL will replace the homegrown Course Outline Manager tool developed by OpenEd, with input from Faculty and Staff within our academic Colleges, as that tool comes to the end of its lifecycle. Faculty and instructors using SYL will be able to publish PDF and html versions of their approved course outlines and the course outline approval process will be completed within the software solution. Community engagement, training, and a project pilot will be occurring during the Summer 2023 semester. |
Complete | Summer 2022 | Winter 2024 (Operational) |