Student Financial Services at the University of Guelph and University of Guelph-Humber are here to help guide you through the Financial Information section of WebAdvisor.
After logging into WebAdvisor, you will see this main page with links on the left. We will be walking through the links in the Financial Information section. We will start off with Account View, where you will find your bill each semester with all your fees, which can include tuition, compulsory fees, residence, and meal plan.
You will first see an account summary, showing an overall balance and amount due, along with the payment deadline. Farther down is the balance for each semester. You can click on Account Activity to view the charges and payments for the current semester, or you can click on any semester you want using the links on the left.
You will also see a notifications feature. If you click on the number beside the Help button, you will see important announcements relevant to your account. For example, if you have applied for OSAP, you will receive a notification when the University has confirmed your enrollment with the Ministry.
Don’t forget to also check out the helpful links to the right of your “Account Summary”. With one click, you can see the payment deadline dates, OSAP information and more. Students on the Guelph campus can click on the “Guelph Make a Payment” link to view a list of accepted payment methods. For Guelph-Humber students, click on “Guelph-Humber Make a Payment” link to view your payment options. Internet banking is the recommended payment method. Please note it takes 3 to 5 business days for your payment to be applied to your account.
When you click on a semester, you will be brought to the Account Activity page for that semester. You will find a detailed breakdown of your charges, payments, and financial aid here. If you click on Charges, you will see tuition, compulsory fees, and residence and meal plan sections. You can expand each of these for even more detail. Under Tuition, you will see both the tuition charge plus your course timetable. You can click on Compulsory fees for a list of all fees. In the Residence and Meal Plan section, you can see your specific meal plan and residence charges for the semester.
The Payments section will include any payments that you or the government (for example, OSAP) have made. If you are an undergraduate or diploma student and you have paid the $200 registration deposit for the fall semester, it will show up as a payment in this section. If there was an issue with your government funding, please contact your campus’s Student Financial Services office or check your OSAP account or the National Student Loans Service Centre portal to identify the issue.
Under Financial Aid, you will see any internal scholarships. If OSAP funding has not yet been released, and you are fully registered, this section will also show an estimate of the OSAP funding that is going to be coming directly to the University. Please note that this OSAP estimate only shows the anticipated amount requested to come to the University, not what may go to your bank account. Check the OSAP portal for more detailed information. Once your OSAP funding arrives, it will show up in the Payments section, and it will be removed from the Financial Aid section.
Additionally, you can print or download a PDF version of your statement by clicking on “View Statement”.
Your T2202 will be available around February of each year for your income tax return. Click on the appropriate year for the PDF, which can be printed or downloaded.
Our next link in the Financial Information section is Graduate Settlement. If you are a graduate student, for example a Master’s or PhD student, and you wish to pay your tuition with an award or through payroll deduction or department trust, you must complete a Graduate Settlement every semester. Just click on the appropriate semester and fill out the form.
The University requires your Social Insurance Number for tax purposes. Please fill this in if we do not already have it on file.
If you would like someone to have access to your University-related financial information, please fill out the form under Release of Financial Information.
In the Residence Deposit/Deposits Summary section, you will see any external scholarships and, if you are on the Guelph campus, you will see your residence deposit.
If you are an undergraduate or diploma student and your tuition and fees will be fully covered by a sponsorship or award, you must go to the Confirm Payment by Sponsorship/Award Section and confirm your intent to register before the payment deadline. This only applies to the Winter and Summer semesters. For more information, please visit your campus's Student Financial Services website.
Lastly, if you have a credit on your WebAdvisor financial account and you are receiving a refund into a Canadian bank account, you will require a refund authorization code for the Interac e-Transfer. You may be asked to log in again when you click on the Refund Authorization Code link. If so, use your central login information. This code will not appear until the refund has been approved by Student Financial Services and processed by PayMyTuition. Visit your campus’s Student Financial Services website for more details.
We hope that you are now familiar with your Financial Information at the University of Guelph and University of Guelph-Humber!
If you have any questions, visit your campus's Student Financial Services website: