| Date | Location | Notes |
|---|---|---|
Tuesday March 21, 2017 8:30am to 4:30pm | University Centre room 442 | Registration starts at 8:15am SHARP To register, please visit the workshop webpage. |
Description
Workshop Objectives
Gain the insights and tools necessary to analyze your communication style. Develop the skills to become a more effective communicator and drive change in the workplace.
Learning Outcomes
You will learn to:
- Identify personal assumptions and mental models, and see how they influence communication
- Navigate difficult conversations
- Communicate for team success
Key Topics
The Power of Communication
- Communication: not as simple as it seems
- When bad communication happens to good communicators
- Identifying challenging conversations
- The effect of mental models and personal assumptions
- Mental models and The Ladder of Influence
- 3 Steps: reflect, advocate, inquire
- Johari Window Model
- Cultural influences
- Gender influences
- Power of unspoken words
Engaging Others
- Non-verbal communication
- Closed-ended, open-ended and probing questions
- Listening challenges
- R.E.A.L. Communication Model: Research, Engage, Ask Questions, Listen
- Handling difficult conversations
- Matching different communication styles to different audiences
Cost:
This workshop, as with all Mitacs Step workshops, is free for graduate students and postdoctoral fellows. However, the preauthorization of a valid credit card is required as part of the registration process. A $50 penalty will be applied to all late cancellations (cancellations that are not made 5 days or more before the workshop date), no shows, or incomplete attendance. These penalties are only charged after the completion of a workshop and no charges are ever made to interns who participate in full. For answers to some frequently asked questions, please visit our help page: http://www.mitacs.ca/en/programs/step/faq
If you have any questions please contact the Step team at step@mitacs.ca.
Click here to learn more about this alert