Writing Effective Emails

Email is one of the most important ways you communicate with others and represent yourself in the workplace. It's also one of the most challenging kinds of communication to get right. How can you get your message across and still strike the right tone? In this session, we'll talk about 10 simple yet powerful techniques for communicating more clearly and effectively in your email messages.

This program is intended to engage participants in discussion and activities that will help them develop and practice key strategies for writing emails.

Program Focus:

• Anticipating and meeting readers' needs
• Using language and formatting to make emails scannable
• Managing tone in emails

Instructor: Kim Garwood, Manager, Writing Services, Library - Learning & Curriculum Support, University of Guelph

Cancellation Policy: Please cancel no later than 5 days in advance to ensure we can give your spot to someone on the waiting list.