Turnaround time (TAT)

Approximate turnaround times (based on usual working days after receipt in our lab) are given for each in-house test in our Fee Schedule.  To ensure rapid TAT, samples should arrive the day before testing is scheduled to start for most tests.  Results are available electronically as soon as they are entered into our computer system and released.  TATs for testing performed at external laboratories are quoted in those lab’s working days – e.g., “7-10 d*” (7-10 days), and do not include shipping time from our laboratory.

Please note that lab results are available in our Laboratory Information Magement System (LIMS) as soon as they are released and may be found on our website (https://ahl.uoguelph.ca) – contact AHL Client Services for a user name and password (ahlinfo@uoguelph.ca or ext. 54530).  Veterinarians who are seeking interpretation of a report should quote the AHL case number or External Client case number, if referenced on the submission form of the case.  When enquiring about a submission prior to receiving results, please provide your AHL client number, quote owner name, and animal name, date submitted, and tests requested.

Ownership of submitted materials

Due to biosafety requirements, samples that enter the AHL cannot be returned to the submitter following testing. Therefore, clients who need to retain a portion of the sample for their own purposes should split the sample prior to submission.

Specimens submitted to the University of Guelph, and any information or Intellectual Property identified by or arising from such specimens, belong to the University unless other arrangements are made in writing at the time of submission.