Description: This Advance Contract Award Notice (ACAN) is intended to communicate the University of Guelph’s (University) intention to procure a TraitFinder DualScan PLANTEYE F600. To the best of our knowledge, Phenospex B.V. is the only supplier capable of providing the scientific equipment described herein. This ACAN is not intended to create Contract A or any other legal or financial obligations between the University and any Respondents. Potential suppliers shall download the ACAN document free of charge at the University's public purchasing portal https://uoguelph.bonfirehub.ca (the Portal). Any suppliers who believe they are fully qualified and capable of supplying the goods and/or services described in the ACAN may submit a Statement of Capabilities. Respondents are required to: a) Provide an outline of the goods and/or services proposed to meet the requirements listed under section 4. b) Provide, in point-by-point format, detailed information regarding how your solution meets or exceeds each requirement in section 4 . Respondents shall copy the entirty of section 4 and insert their answers immediately following each requirement. c) Provide an estimated cost to provide the proposed solution. d) Provide three (3) references from customers who have utilized the proposed solution in a capacity similar to that intended by the University. The University will accept submission of Statement of Capabilities uploaded electronically to the Portal on or before the submission deadline. The University will not accept paper, fax, or email submissions. To contact the University or ask questions in relation to this RFP, suppliers must initiate the communication electronically through the Opportunity Q&A of the Portal. All Statement of Capabilities are to be in English only. Project closes Dec 05, 2024 2:00 PM EST.

Description: This Request for Proposals (RFP) is an invitation by University of Guelph (University) to prospective Respondents to submit proposals for the deliverables, as further described in Section A of Appendix A - Deliverables. The University is seeking a non-contact microarray spotter capable of dispensing sub-nanoliter droplets onto various assay substrates, such as glass and membrane. The system should support sub-nanoliter droplet volumes to allow for assay miniaturization and high-throughput capacity. On-board software should enable customizable spot layouts to accommodate diverse experimental designs. The system should also provide high XY repetition accuracy to ensure reliable and reproducible positioning, supporting consistent high-throughput bioassays. It is the University’s intention to enter into the agreement with one (1) legal entity. The top-ranked proponent at the conclusion of evaluation will be invited to enter into negotiations for an agreement with the University. All proposals submitted are to be in English only. Project closes Dec 09, 2024 2:00 PM EST.

Description: This Request for Proposals (RFP) is an invitation by University of Guelph (University) to prospective Respondents to submit proposals for one (1) Long-read DNA Sequencer for developing sequence-based approaches for the untargeted identification of emerging pathogens in wastewater samples This technology supports interdisciplinary work across microbiology, public health, and data science. By enabling high-throughput detailed characterization of intact nucleic acids, the long-read sequencer allows for a comprehensive analysis of complex wastewater samples, which is crucial for identifying unknown pathogens without requiring prior knowledge of specific target sequences at scale. This capability is especially important for proactive pathogen surveillance and public health safety. The project involves partnerships across Canada and the USA—including research institutions like U. Windsor, U. Waterloo, York U., U of Toronto, Bowling Green University, University of Buffalo, —providing a North American scope and helping to build research capacity by attracting and developing highly qualified personnel in this cutting-edge field. The proposed system should be capable of read lengths of at least 10kb, direct sequencing of DNA and RNA, and output of at least 1 Tb (terabase pair) of sequence data in 24 h. It is the University’s intention to enter into the agreement with one (1) legal entity. The top-ranked proponent at the conclusion of evaluation will be invited to enter into negotiations for an agreement with the University. All proposals submitted are to be in English only. Project closes Dec 06, 2024 2:00 PM EST.

Description: This RFP is an invitation by the University of Guelph (“University”) to prospective Respondents to submit non-binding proposals for the provision of Professional Services for Pre-implementation of Finance ERP, as further described in the RFP. The FASTR Program Team was created, led by the FASTR Executive Team responsible for delivery of the program, and will be in place until the full completion of the program and benefits are realized. All the internal University resources report to the FASTR Executive Team. All external suppliers including the successful Respondent will report to the FASTR Executive Team as well. Here are the three (3) major areas of our Finance Operations; 1. Core Financials a. Financial Accounting b. Controlling, Planning and Cash Management Monitoring c. Analytics & Reporting and Financials Datawarehouse 2. Procurement a. Procurement, Sourcing, Contracting, Supplier Management 3. Restricted Fund Management: a. Projects and Research Projects Financials Management Project Deliverables: The successful Respondent is expected to provide the deliverables as per the Statement of Work (SOW) outlined in the RFP. Part of the RFP document package are two confidential documents (Appendix K– Current State Enterprise Architecture Artifacts). These documents will not be released publicly. In order to access them Respondents must submit their intent to bid and request the confidential documents before the deadline on December 17, 2024 at 2:00 pm local time, It is the University’s intention to enter into the agreement with one (1) or more legal entities. The term of the agreement is to be for the duration to fulfill and complete the deliverables set out in the RFP, for an engagement of twelve (12) months. The top-ranked respondent(s) at the conclusion of evaluation will be invited to enter into negotiations for an agreement with the University. All proposals submitted are to be in English only. Interested respondents are to download the complete RFP documents free of charge at the University’s public purchasing portal https://uoguelph.bonfirehub.ca (the Portal). To contact the University or ask questions in relation to this RFP, respondents must register with the Portal and initiate the communication electronically through the Opportunity Q&A of the Portal. Registration is free of charge. The University will not accept any prospective proponent’s communications by any other means. Participating respondents are to submit proposals by uploading documents electronically to the Portal https://uoguelph.bonfirehub.ca. The University will not accept paper, fax or email submission. There will be no public opening of tenders for this RFP. The award of the RFP will be posted at the Portal. This procurement is subject to Chapter Five of the Canadian Free Trade Agreement. Project closes Jan 06, 2025 2:00 PM EST.

Description: The 2024 Request for Supplier Qualification(“RFSQ”) Refresh is an invitation by the University of Guelph (the University) for Respondents to submit non-binding proposals. These proposals will be evaluated for potential inclusion in the University’s Communications and Marketing Professional Services Vendor of Record (VOR). The service categories, evaluation criteria, and scope of work remain unchanged from the original RFSQ-2023-F315. Vendors prequalified under the original RFSQ-2023-F315 will continue to be qualified vendors in their awarded category or categories. Existing suppliers are welcome to submit the necessary documentation to be considered for prequalification under any category for which they are not yet listed. Submissions will be evaluated to determine potential inclusion as a prequalified supplier within the specified category or categories. New respondents are invited to submit proposals for any of the service categories in this refreshed RFSQ in accordance with the requirements outlined in the original RFSQ. Submissions will be evaluated to determine potential inclusion as a prequalified supplier within the specified category or categories The Qualified Supplier list will be broken out into the following categories: 1. Crisis Management 2. Marketing Strategy and Planning 3. Stakeholder Engagement The term of the VOR agreement: Initial term start date: September 10, 2023 Initial term end date: September 10, 2026 Optional extensions: Two 1-year terms Project closes Nov 25, 2024 2:00 PM EST.

Description: RFP for Construction Management Services Project closes Nov 12, 2024 3:00 PM EST.

Description: Inspection and testing of light poles across campus Project closes Nov 12, 2024 3:00 PM EST.

Description: The University is seeking responses from accomplished Event Production firm to assist a number of departments including the Office of Ceremonies and Events (OCE), Athletics, Alumni Affairs and Development in production of main campus events, on an as required basis for products and services outlined in this RFSQ. BACKGROUND The OCE supports projects and events across campus to ensure the University is exhibited to its best advantage, exemplifying the values of the University and illustrating our unique features. The key responsibilities of the OCE are: • Providing a wide range of high-profile special projects related to the mission and vision of the University. • Ensuring effective and strategic implementation of campus events. • Maintaining a highly consultative approach with invested partners, internally and externally. • Elevating all campus events by strengthening University branding both internally and externally to produce signature ‘University of Guelph’ events. • Providing oversight, strategic planning, logistical guidance, development, implementation, assessment and support to campus event coordinators. • Promoting collaborative approaches and resource-sharing among campus event coordinators. • Ensuring University governance and administrative processes are utilized appropriately in the design and implementation of events. • Providing guidance and support to ensure that project plans address all aspects of risk management including health and safety, protection of assets (including budget), protection of institutional reputation, and compliance with all relevant laws and regulations, University policies and procedures. Piloted by the Office of Ceremonies and Events, the Campus Events Network (CEN) is comprised of over one hundred (100) event coordinators from multiple campus units and departments. The CEN provides campus event coordinators the space to collaborate and share resources to assist planning and executing successful events. Membership includes, but is not limited to: President's Office, Hospitality Services, University Centre staff, Department of Athletics, Alumni Affairs and Development, Student Experience, Office of Government Relations and Community Engagement, Research Services Office as well as the individual colleges and schools. The CEN identified that event production needs vary across campus. The interdisciplinary nature of the University is reflected in the variety of events campus organizers host, such as awards banquets, ceremonies, funding announcements, community engagement, student experience, staff and faculty events, etc. Organizers host diverse audiences (student, faculty, staff, alumni, donors, government, industry partners), require varying production needs, adhere to varying budgets, and host at various locations on campus. As each event has unique needs, the University has a need to engage reliable and experienced external event production companies from time to time. The OCE is looking to coordinate a more consistent and efficient approach to address the University event planner’s needs for engaging external resources. The purpose of this RFSQ is to generate a list of pre-qualified suppliers for use by event coordinators to reference and execute successful University of Guelph branded events. SCOPE OF SERVICES The list below outlines typical equipment and services required to be provided by Qualified Suppliers for a production event. The Supplier is expected to provide overall event management and coordination of all services, venues and sub-contractors. The University may request all or some of the services described at the second stage selection process and will provide the details of the event and what will be required. Production of campus events includes but is not limited to: Overall event management and coordination including but not limited to the following; 1. Site Visits - meetings for cost estimates and planning 2. Staging Services and Equipment 3. Lighting 4. Audio (Sound and Technical Production) 5. Video Production and Live-Streaming The successful Respondent is expected to provide and\or coordinate all services related to events. If the responding Supplier is not able to provide all services in-house, they are expected to provide details on how communication and coordination will be handled, including dispute resolution. Site Visits Prior to an event the Qualified Supplier may be required to; • meet with University event planners (either in person or by phone) to discuss the event details and Accessibility requirements • conduct site visits of suitable locations that are Accessible and provide planning cost-estimate(s) to the event organizers for approval • provide a walk through at the request of organizers the day before or the day of the event to explain how the event will be presented to the audience • when a walk through is not possible, the Qualified Supplier may have an option to send photos and make suggestions on the optimization of the event Staging Services and Equipment Qualified Suppliers may be required to supply and set up staging and backdrops appropriate for the event(s). During second stage selection Qualified Suppliers will be: • required to provide in their proposal a floor plan with stage drawings that illustrate their set-up plan, to demonstrate the supplier’s understanding of the project requirements • encouraged to provide suggestions and ideas that will enhance the participants’ experience and improve the process or flow of the ceremony production, staging or décor • required to work with technical riders and stage plots for concerts and musical performances Staging requirements will vary. Qualified Suppliers may need to create a focal point for proceedings as well as conceal any production equipment using pipe and drape and stage skirting. Stages may need to be, tiered, accessible etc. and draping must be able to transform the space (I.e. gymnasium to awards banquet hall). For concerts, respondents must also consider technical riders and stage plots from the artist/agent. Qualified Suppliers may be required to set up, operate and dismantle: • pipe and drape • props, moveable articles or objects used for staging the event • stairs for riser (ramp and maneuverability on stage over wires and cables during performances by people with disabilities) • Sign/banner hanging kits • Accessible riser systems in sections (as specified by client) • Large mobile or portable stage (covered roof and walls) for outdoor events • Weights, sandbags and cords to secure outdoor displays • Ramp with railing • Stairs with railing Lighting Qualified Suppliers may be required to: • set up, and control lighting appropriate for the event • use a campus venue’s existing lighting system or provide lighting equipment to meet the events lighting needs • provide any required trussing and lifts for lighting • provide technical lighting designed to transform an existing campus venue (such as gymnasium) to meet the event needs (I.e. suitable lighting for stage production, photography and videography) • ensure provided lighting is suitable for daytime or evening events • provide experienced and skilled staff to operate lighting Audio (Sound and Technical Production) Qualified Suppliers may be requested to: • provide quality sound at the designated event space • adapt to space’s existing sound system and resources provide the appropriate sound solutions In a second stage event, Qualified Suppliers may be requested to provide the following information about audio solutions if applicable: • high quality audio system to ensure clear sound at all times to all areas of the audience, including floor level seating • production surround for technical consoles at back of house in venue • lavaliere microphones, wireless microphones • long range 2-way radios devices, with earpiece, for event organizers • experienced and skilled staff to operate sound system Video Production and Live Streaming Qualified Suppliers should provide experienced and skilled staff to operate cameras and video systems. Screens may display live footage of the event, PowerPoint presentations, video and static images. Some events will be filmed and live streamed to both video screens within the event space and to online audiences. Qualified Suppliers may be requested to: • set up and control multiple video screens and video cameras in the designated event space; • provide teleprompting and/or closed captioning services and support • capture and control live footage OR Live footage may be captured and controlled by the University of Guelph’s GryphVision team and not the supplier’s tech team; • Work collaboratively with the University of Guelph’s GryphVision team for filming and live webcasting events • Provide the desired number of image display video screens in the desired size and location in the event space to that may be used to display social media interactions, PowerPoint presentation, rotating static images and/or videos. The event coordinator will supply the content to the Qualified Supplier’s tech team and that team will be responsible for controlling and rotating the content on the screen. The Qualified Suppliers are encouraged to propose a screen arrangement that would best suit the nature of the event . It is the University’s intention to enter into Master agreements with up to three (3) legal entities. The term of the agreement(s) is to be for a period of three (3) years plus five (5) optional one (1) year terms. During the term of the agreement, successful Respondents will be selected to provide services and equipment for Event Production Services, as required. All proposals submitted are to be in English only. Interested proponents are to download the complete RFP documents free of charge at the University’s public purchasing portal https://uoguelph.bonfirehub.ca (the Portal). To contact the University or ask questions in relation to this RFP, proponents must register with the Portal and initiate the communication electronically through the Opportunity Q&A of the Portal. Registration is free of charge. The University will not accept any prospective proponent’s communications by any other means. Participating proponents are to submit proposals by uploading documents electronically to the Portal https://uoguelph.bonfirehub.ca. The University will not accept paper, fax or email submission. There will be no public opening of tenders for this RFP. The award of the RFP will be posted at the Portal. This procurement is subject to Chapter Five of the Canadian Free Trade Agreement. Project closes Nov 13, 2024 2:00 PM EST.

Description: In 2011, the Department of Chemistry within the College of Engineering and Physical Sciences, (CEPS) established its X-ray facility (X-Lab) with the installation of a Rigaku SuperNova X-ray Diffractometer. In response to the growing demand for X-ray analysis and the need to maintain the facility’s instruments, the department introduced the crystallographer position in 2020. The intent of this project is to replace the inoperable dual source x-ray diffractometer with a modern equivalent, incorporating new technologies and updated software to ensure continued high-quality structural analysis for materials research within the department. The successful Respondent is expected to: a) Supply and install the equipment and any associated software including all related components. b) Supply all documentation including, but not limited to, user manuals, maintenance and troubleshooting information. c) Provide professional services for initial installation, validation, and testing. d) Provide initial and continuous on-site and remote training for end users. e) Provide maintenance and technical support beyond the manufacturer’s warranty. Project closes Oct 28, 2024 2:00 PM EDT.

Description: This RFP is an invitation to submit offers for the provision of external audit services at the University. Background The University is a not-for-profit organization that uses the principles of fund accounting to ensure that both external restrictions and limitations imposed by the Board of Governors on the use of revenues are properly observed. Currently the University has the following five major funds: Operating; Capital; Ancillary Enterprises; Research; Trust; and Endowment. The Heritage Fund is accounted for within the Endowment Fund and is a Trust that was created by the University’s Board of Governors in 1991 with the major purpose of endowing proceeds of the sale and development of University real estate assets. Annual financial statements for the University, and for the Combined Results of the Heritage Fund and Real Estate Division, are prepared in accordance with Part III–Accounting Standards for Not-for-Profit Organizations (“ASNPO”) of Chartered Professional Accountants of Canada’s (CPA Canada) Handbook and Part II–Accounting Standards for Private Enterprises (“ASPE”) for items not covered in Part III. In support of the University’s Our Time Strategic Plan 2022-27 an ambitious transformation agenda is being undertaken that will achieve our strategic priorities and goals. To facilitate this transition, we will be working to transition from the current Oracle E-Business Financials applications as the financial information system to operate the general ledger, accounts payable, purchasing, commitments, general accounts receivable, and fixed assets to a board approved project to advance the process to implement a new cloud based financial system. The implementation is expected to take place during the first 5-year term of these services. SAP (Success Factors) is now used for human resources management and payroll transactions, and Ellucian (Colleague) is used to manage student information. There are also various home-grown systems used on campus that interface or interact with these systems. Effective July 1, 2021, the University Pension Plan (UPP), assumed the assets and liabilities of the University of Guelph pension plans, except for a relatively small windup surplus asset which remains in the Pension Plan for Non-Professional Staff of the University of Guelph until the legal process is complete to officially close the Plan and distribute the surplus. The UPP is a multi-employer Jointly Sponsored Pension Plan, a contributory defined benefit plan in which the employers and pension plan members share responsibility for plan governance and funding which is accounted for as a defined contribution plan. Project Overview The Auditors are to perform an examination of records, financial statements and related controls, including those that are computerized, to the degree necessary to express an opinion on whether the financial statements and enrolment reports present fairly the financial position, results of operations and cash flows of the University in accordance with Canadian Generally Accepted Accounting Principles (“GAAP”) as promulgated by CPA Canada and Ministry of Colleges and Universities (“MCU”) regulations. The responsibilities of the Auditors will be limited to the expression of an opinion on the financial statements and enrolment reports and will not generally include accounting work or preparation of financial statements. Expected assistance to be provided by the University to the Auditors would include: o Preparation of draft financial statements; o Preparation of accounting schedules, reconciliations and supporting working papers; o Preparation of confirmations and other related correspondence; o Assistance (and training, where appropriate) in accessing records and supporting documentation for transactions selected for testing; o Availability of key University Leadership and Financial Services personnel during audit for interviews The Internal Audit Services department of the University will also provide up to 350 hours of work per annum to assist with testing for the Enrolment audit and the US Student Loan Program audit. Qualified Statement – The Auditors shall immediately upon discovery of information or conditions, which would otherwise lead to the inclusion of a qualified opinion with respect to the University’s financial statements, inform and fully discuss such matters with the Associate Vice-President (“AVP”), Finance. In addition, the Auditors shall allow a reasonable period of time to make an investigation and take such corrective action as to avoid the inclusion of such qualification. Key Deliverables - Audits Required o Annual audit of the University’s Financial Statements (see Attachment I) o Annual audit of the combined financial statements of the University of Guelph Heritage Fund and Real Estate Division (see Attachment II) o Annual audit of Enrolment as required by the Ministry of Colleges and Universities (see Attachment III) o Procedures to support the annual audit of the University of Guelph-Humber’s Financial Statements (see Attachment IV) o Other program specific audits as required, currently including:  OMAFA Agreement (see Attachment V)  US Student Loan Program, including restricted purpose USGAAP financial statements (see Attachment VI)  MCU Facilities Renewal Program (FRP) & Capital Spending Program (CSP) (see Attachment VII)  Annual audit of the Pension Plan for Non-Professional Staff of the University of Guelph  Various reports and schedules for research and other specific purposes Additional Services Required o The Auditors will attend all Audit and Risk Committee Meetings (approximately 4 per year) to discuss their work and reports. The Auditors should bring to management’s and the Committee’s attention any current reporting, internal control, computer system or general accounting policy topics which could assist the University in maintaining effective and efficient financial reporting. o Meetings with University Management (AVP Finance, Controller, Chief Internal Auditor, and the Registrar) annually prior to commencement of audit work, to discuss and agree upon:  A schedule and work plan for the completion of the audit of the various financial statements and enrolment for the current year;  The audit staff proposed to work on the audit;  A list of the necessary schedules, working papers, analyses and other information to be prepared by University staff. o Annual submission of audit related reports including (please provide samples in Appendix G of proposal):  Audit Plan with Summary of Related Risks  Report on Audit Results  Management Letter (Draft to be delivered to AVP, Finance no later than August 15th following completion of annual audit of the University’s financial statements. The letter should convey the Auditor’s concerns relative to the internal accounting, operating controls and/or other matters of material importance with respect to the University’s operations, including recommendations for improving its systems, which may have been discovered in the course of the audit. The letter will be made available to the Audit and Risk Committee.)  Summary of Errors  Declaration of Independence o Other services as may be requested, subject to independence requirements, such as:  Opinions and advice on financial reporting and accounting issues  Review of systems and procedures  Forensic accounting  Tax consulting It is the University’s intention to enter into the agreement with one legal entity. The term of the agreement is to be for five (5) years, with five (5) optional one (1) year renewal terms. The top-ranked respondent at the conclusion of evaluation will be invited to enter into negotiations for an agreement with the University. All proposals submitted are to be in English only. Interested proponents are to download the complete RFP documents free of charge at the University’s public purchasing portal https://uoguelph.bonfirehub.ca (the Portal). To contact the University or ask questions in relation to this RFP, proponents must register with the Portal and initiate the communication electronically through the Opportunity Q&A of the Portal. Registration is free of charge. The University will not accept any prospective proponent’s communications by any other means. Participating proponents are to submit proposals by uploading documents electronically to the Portal https://uoguelph.bonfirehub.ca. The University will not accept paper, fax or email submission. There will be no public opening of tenders for this RFP. The award of the RFP will be posted at the Portal. This procurement is subject to Chapter Five of the Canadian Free Trade Agreement. Project closes Oct 31, 2024 2:00 PM EDT.

Description: THE DELIVERABLES The University is seeking responses from accomplished firms to assist the Department of Classroom Technical Support University in the delivery products and services outlined in this RFSQ. PROJECT OVERVIEW The University of Guelph seeks to revolutionize our meeting room experience by adopting a Microsoft Teams Room Strategy and deploying multiple meeting room technology enhancing collaboration and productivity in our organization. We endeavor to equip meeting rooms with advanced technology by leveraging the power of Microsoft Teams Professional Licenses and hardware that complements our work capabilities. We are seeking to create a seamless and immersive meeting experience that empowers our teams to work more efficiently and effectively. To achieve this, our project involves the deployment of Microsoft Teams Rooms certified devices in our meeting rooms. These meeting rooms will be equipped with high-quality video capture and audio input and output capabilities, making it easy for participants to see and hear each other clearly. Additionally, we will be deploying intelligent cameras and other advanced features such as live transcription and translation, enabling our teams to collaborate seamlessly across borders and languages. With the deployment of Microsoft Teams Rooms, we aim to transform our meeting experience, reduce downtime, and increase productivity across our organization. University Microsoft Teams Meeting Room Program Initiative The purpose of this initiative is to establish a standardized program for meeting rooms that will leverage the technology from a hardware and software capability to enhance the University posture with regards to meeting room technology based upon the specifications outlined in this RFSQ document. This initiative will provide a strategy to modernize and enhance the amenities within our University and promote a comprehensive solution to enhance our partnerships across campus, improving cross-collaboration with partners, faculty, staff, students, and external community engagement. The pilot phase of this initiative includes a defined project scope for installation in the University’s Ontario Veterinary College which was completed in 2024. As a result of this successful project, the University has decided to expand and progress into a mainstream phase of deployment of Microsoft Teams Room technology. The scope of this process is to expand the installation of rooms to other areas and different uses by establishing a long-term agreement with defined process and pricing that the rest of the University community can utilize. The agreement will help set technology standards and serve as the steady state of how Microsoft Teams Rooms are deployed across the University. CURRENT ENVIRONMENT The University has as a core software, the Microsoft 365 platform and leverages the Microsoft Teams Room environment already. With the release of multiple other software platforms since the COVID-19 pandemic, there have been other platforms on campus from other vendors. Our current environment has as a goal, the need to maintain these offerings through a Bring Your Own Device model whereby existing meetings are held with Laptop devices. These devices are either Microsoft Windows 10 / Windows 11 laptop computers or Mac OS computers. This RFSQ covers the aspects of the hardware, installation solutions to enable Microsoft Teams room installations including Digital Signage in alignment with our existing standards. SCOPE OF PRODUCTS & SERVICES The list below outlines typical equipment and services required to be provided by Qualified Suppliers for this program. The Supplier is expected to provide a full range of products and services, as outlined below. The University may request all or some of the products and services described at the second stage selection process and will provide the details of the installation and what will be required. Products and Services in this supply agreement includes but is not limited to: A.3.1 Audio-Visual items related to Microsoft Teams Rooms: • Certified Microsoft Teams Room products • Conference room audio and video capture systems (microphones, speakers, cameras) • Displays (monitors, projectors, screens) • Installation hardware and accessories A.3.2 Service & Support • Installation services including project management • MS Teams software configuration and programming support • Post-installation support (maintenance, troubleshooting, updates) • User training • Design consultation • Computer Assisted Drawing (CAD) services • Knowledge of relevant standards and personnel holding certifications (e.g., AVIXA, PMI, Microsoft certification). • Ability to scale installations for multiple rooms and locations. • Knowledge of upcoming technologies and future-proof solutions. A.3.3 Project Management & Delivery • Vendor's ability to manage end-to-end installation projects, including site surveys, planning, installation, and commissioning. • Clear timelines for product delivery, installation, and configuration. • Demonstrated ability to stay within budget and meet deadlines. A.3.4 Service Level Agreements • Guaranteed response times for support (e.g., 24/7 availability, on-site support). • Warranty and repair services offered PROJECT OBJECTIVES The University has created a standard user experience in all its meeting rooms institution-wide. As technology evolves, so to must our standards. Standards are in place to ensure that consistent experiences are achieved and maintained but they must be flexible and reviewed based upon a lifecycle approach. New opportunities in teaching, learning, research, and service activities being conducted on campus in collaborative spaces such as meeting rooms occur regularly. Collaborative physical spaces that deliver a truly high-quality hybrid experience (physical and virtual participants) are now a requirement for many mission critical initiatives that occur at the University. With standards that have been initiated, created, built over the past years, the objective of this qualification will be to allow for a consistent ordering process, defined project deliverables, and shortened individual project completion timelines for future jobs under the established agreement. By entering into this agreement as far as process, hardware, installation, warranty, and help ensure compatibility and staff knowledge portability within the built environment of other installed systems at the University. It is the University’s intention to enter into Master agreements with up to three (3) legal entities. The term of the agreement(s) is to be for a period of five (5) years plus three (3) optional one (1) year terms. During the term of the agreement, successful Respondents will be selected to provide parts and service for Microsoft Teams Rooms and Digital Sign Technology for Meeting Room, as required. All proposals submitted are to be in English only. Interested proponents are to download the complete RFP documents free of charge at the University’s public purchasing portal https://uoguelph.bonfirehub.ca (the Portal). To contact the University or ask questions in relation to this RFP, proponents must register with the Portal and initiate the communication electronically through the Opportunity Q&A of the Portal. Registration is free of charge. The University will not accept any prospective proponent’s communications by any other means. Participating proponents are to submit proposals by uploading documents electronically to the Portal https://uoguelph.bonfirehub.ca. The University will not accept paper, fax or email submission. There will be no public opening of tenders for this RFP. The award of the RFP will be posted at the Portal. This procurement is subject to Chapter Five of the Canadian Free Trade Agreement. Project closes Oct 11, 2024 2:00 PM EDT.