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Treasury Operations
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Frequently Asked Questions for Finance
Frequently Asked Questions for Finance
Treasury Operations FAQ
How Can I transfer a Departmental Charge that is actually PDR?
How can I switch my Payroll Cheque to Direct Deposit (or what happens if I lose my pay cheque)?
My department information system has a credit card number field in the payment information screen – what do I need to input?
I am holding a credit card number on file as a “security deposit”. How long should I keep this information?
Can I keep someone’s credit card number on file if I’m going to be billing them again in the future; if so are there special instructions, what do I do once the billing cycle is over?
What should I do if the signature on the card presented doesn’t match the signature on the sales draft?
What should I do if the card presented is unsigned?
How should I dispose of carbon copy merchant sales drafts?
How often should I close off the terminal?
Can we ask for credit card information to be sent by mail?
What should I record on a credit card sales draft?
How long should I retain the card holder’s information?
What should I do when I receive credit card information over the phone?
What are the costs associated with Credit Card payments?
What is MiraPay?
Why use MiraPay?
How does a Department get started?
How do I get my new Internet Merchant Number?
What bill or receipt is required documenting the customer's web purchase?
How does the department deposit the web payments to Treasury Operations?
How do I synchronize my internet payments collected on MiraPay with my deposit to Revenue Control?
When do I use a cheque requistion or a coding sticker?
Where do I get cheque requisitions?
Petty Cash
What is needed in Accounts Payable re: Petty Cash?
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