To all clients in Eastern Ontario,
Animal Health Lab Kemptville is OPEN but running at reduced staffing today, February 13, 2025 due to inclement weather. Delays in reporting of test results from this location may be expected.
Please address any inquiries to ahlkempt@uoguelph.ca or 613 258 8320.
Monday, February 17, 2025 is a statutory holiday and there will be no testing done at the Animal Health Laboratory.
Specimen Reception at the Animal Health Laboratory - Guelph location will be open from 9:00 a.m. to 5:00 p.m. for receiving specimens and for out-of-hours emergency necropsies only (call first).
The Animal Health Laboratory Kemptville will be closed.
Have a safe and Happy Family Day long weekend from everyone at the Animal Health Laboratory!
To our valuable clients,
We are happy to announce that we have retained stock of our companion animal gram positive and gram negative MIC plates and are able to resume MIC AST testing at this time.
We appreciate your patience and understanding while we dealt with these back order issues.
The Canadian Food Inspection Agency (CFIA) has designated a primary control zone for a premises in the Guelph area with an outbreak of highly pathogenic avian influenza.
Therefore, a permit is required to ship poultry samples or carcasses to AHL.
A CFIA general control permit is available here.
A copy of the prefilled permit with AHL details is available here.
We are excited to announce a new payment option for our clients. You can now pay your invoices securely online using Mastercard, Visa, AMEX and Discover credit cards.
To use the new payment portal, click the following link: https://payments.lsd.uoguelph.ca/login
Once your profile is set up, you will have access to view all past invoices and select any outstanding invoices for payment.
To our valued Clients,
As many of you are aware, courier shipping during the Canada Post strike has become challenging and packages may be delayed. Yesterday, we were made aware of a backlog in sorting at the local Purolator depot and other couriers are affected as well. With the upcoming holidays, online shopping and the strike at Canada Post, we have some recommendations for shipping your specimens to AHL Guelph.
If possible, you can drop off your samples at AHL Guelph Specimen Reception - the vestibule is open for sample drop off between 7 a.m. to 10 p.m. daily.
Except for Wed. Dec. 25 (closed – no service), AHL-Guelph is open every day from Mon. Dec. 23, 2024, until Wed Jan 1, 2025 with limited services. The University of Guelph is officially closed during this period.
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Sat. Dec. 21 |
To our valued Clients,
To our valued clients –
National Truth and Reconciliation Day is on Monday September 30 – the AHL is open on September 30. We will be observing this important day as part of our work day.
Please note that Purolator, FedEx and UPS will be closed in observance of the day and will not be delivering nor picking up shipments.
AHL recommends shipping after Monday September 30 to avoid any unwanted delays at courier depots over the weekend.
AHL Client Services