![A customer scanning a food item at an automated check-out, an icon banner at the bottom that says Ontario Agri-Food Innovation Alliance Research, 2020/21 Agri-Food Yearbook](https://www.uoguelph.ca/alliance/sites/default/files/styles/large/public/Say%20hello%20to%20more%20automated%20shopping_1080x720.jpg?itok=Ng0Dx7hA)
Say hello to more automated shopping
Technological advancements in shopping systems, particularly automated shopping, have shown value during the COVID-19 pandemic. Dr. Simon Somogyi, a professor in the School of Hospitality, Food and Tourism Management, has looked at consumer behaviour patterns in grocery stores and how technological advancements can limit contact between shoppers.