Dealing with Conflict at Work for Staff
Date and Time
Location
In Person, University of Guelph, Guelph Campus.
Details
Conflict is a naturally occurring part of working with others; different people have different ideas, values, beliefs and viewpoints and occasionally that can lead to disagreement between colleagues.
Skillfully managing yourself during conflict can ensure you contribute to a workplace that encourages people to express their differences, challenge ideas respectfully and promotes a dynamic environment that is collaborative, innovative and adaptable to change.
This half day program combines the introduction of concepts, tools and skill development with interactive activities and opportunities to collaborate with University colleagues.
In Managing Conflict at Work participants will be introduced to concepts and strategies for assessing and understanding conflict as well as a foundation for managing it.
Learning Focus:
- Gain insight into your own and others' attitudes, values, preferences and conflict coping mechanisms
- Identify underlying causes of a conflict situation to understand the factors that create and fuel the conflict
- Develop specific communication techniques and approaches to promote understanding in conflict and build your capacity to resolve disputes
Cancellation Policy: Please cancel no later than 5 days in advance to ensure we can give your spot to someone on the waiting list.
Facilitator
Linda Watt, Director, HR Learning & Development, and Consulting Services
Registration
Contact
Phone: 56800
Email: landd@uoguelph.ca