G.O.A.L.

The Supervisor/Manager is responsible for ensuring their staff has everything they need to be successful in their role - G.O.A.L. helps that happen by providing a structure for consistency. The role of the Supervisor/Manager in G.O.A.L. is to take the initiative to connect with the staff at each step of the process, to listen to the staff, to provide relevant information and effective feedback, and to document the discussions to guide follow up action and for future reference.

An effective G.O.A.L. program makes for better outcomes for staff, managers, units and the University as a whole.

Using G.O.A.L. appropriately will help staff in the following ways:

• Clear expectations of work required
• Relevance of work to the ‘bigger picture’
• Recognize accomplishments
• Allow for consideration of resources
• Clarify dependence on others
• Give weight and relevance to individual development
• Provide a framework for support