EthOS will begin sending automated reminder alerts for any protocols starting 4 weeks before their expiry date. Once your legacy protocols are in EthOS, you will start receiving automated expiry notifications.
However, depending on the exact expiry date of your protocol, and the date on which it was migrated, this may not be within the automated reminder ‘window’. We appreciate that reminder emails can be confusing if you are not expecting them – and also appreciate your patience as it may take a few weeks for the timing of automated alerts to synchronize with our migration activities.
If you ever receive a reminder notification that you are unsure about, contact RAIMSsupport@uoguelph.ca for clarification.