Contact Us

Accessibility Requests

Finding a Residence That Works for You

Generally speaking, residence and room assignments are based on a randomized lottery system that takes into consideration your building and room type preferences. However, we recognize that some students have unique circumstances that require special consideration.

We can’t guarantee that all requests will be accommodated (based on availability), but we will work with you in finding a living situation that best meets your needs. Most of our residences can accommodate a variety of accommodation situations. For a list of the most common requests and associated residence locations, consult the summary of potential locations outlined below.

The deadline for Accessibility Accommodation Requests is the same as the Residence Application deadline in June.  Submission of an Accessibility Form does not guarantee you an offer of residence. 

To Submit an Accessibility Accommodation Request

  1. Complete your Residence Application on the Housing Portal and indicate on your form that you have an accessibility accommodation need. 
  2. You will be directed to complete an Accessibility Accommodation Form on the Housing Portal.
  3. Complete all sections of the form and follow the instructions to download the Accommodation form to be validated and signed by your attesting professional.
  4. Your attesting professional is an unrelated practitioner who is working directly with you who can confirm your specific accommodation needs, including but not limited to a physician, specialist, counsellor, teacher or therapist.  If citing lifestyle, cultural or religious reasons, an attesting professional's supporting document/signature is not always necessary. We will contact you if we require additional information.
  5. You can print the form directly from the Housing Portal or download the Accessibility Accommodation Form.  
  6. Upload your completed Accessibility Accommodation Form, including the section completed by the professional, and submit it to Residence Admissions through the Housing Portal.

How We Assign

We are able to accommodate most disabilities and special needs in a variety of different residence communities. 

Your assignment will be based on several factors, as follows: 

  • Your preferences as listed on your Residence Application.
  • Your accommodation needs as outlined by your supporting documentation.
  • Our availability of specific room type and facilities
  • Your lottery number.
     

Accommodation Policies

In consideration of revised legislation around the use of marijuana for medical purposes, Student Housing Services, in consultation with campus stakeholders, has developed a Medical Marijuana Policy for accommodating authorized individuals. This Policy is intended to balance the need to accommodate the medical needs of an individual with the potential impact on the health and safety of the surrounding residence community, as well as meeting any legal obligations that may exist.

Service animals are permitted in residence in two locations (East Village Townhouses and West Residence), subject to conditions and appropriate documentation. Students requesting permission to bring a service animal to residence must meet with the Director of Housing prior to approval being granted.

Accommodations and Potential Residence Locations

Condition: Diabetes

Housing Request: Single room, low-washroom ratio 

Location(s): 

  • East Village Townhouses
  • Lambton Hall
  • South apartment
  • East Residence 6-person apt

Condition: Mobility requiring motorized equipment (wheelchair or scooter)    

Housing Request: Accessible doorways, ramps, walk-in shower, grab bars

Location(s): 

  • East Village Townhouses
  • Lennox & Addington- first-floor commons

Condition: Mobility requiring no stairs, and no motorized equipment    Housing Request: First-floor location     
Location(s): 

  • Lennox & Addington Hall
  • Mills Hall
  • Lambton Hall
  • East Residence
  • East Village Townhouses

Condition: Hearing impaired, any level

Housing Request: Strobe

Location(s):  All residences except Mills Hall.

Condition: Visually impaired, any level

Housing Request: Natural light

Location(s):  Any residence

Condition: Visually impaired with a service animal

Housing Request: Service animal must be approved by Director

Location(s): 

  • East Village Townhouses
  • West Residence

Condition: Cultural/religious - Kosher or Halal

Housing Request: 

  • Kosher/Halal kitchen
  • Exemption from meal plan

Location(s): 

  • No guarantee, but we will put similar requests together if possible
  • Kosher/Halal can be accommodated on the meal plan

Condition: Cultural/religious - Kosher or Halal

Housing Request: Choice of residence determined by lottery

Location(s): All residences have single-gender rooms.  

  • Single-gendered floors, or suites in East Village Townhouses, East Residence, Watson Hall (female) and Lennox C.  
  • Single-gender alcoves in South Residence.

Condition: Cultural/religious - same faith or ethnicity

Location(s): We do not collect this information on the residence application

Condition: ADHD/ADD

Request: 

  • Request for quiet area and single room OR
  • Request for multi-occupancy for social stimulation

Location(s): Location of residence determined by lottery

Condition: Learning Disability - Dyslexia/cognitive processing disorder

Request: Single room, quiet area

Location(s): 

  • East Village Townhouses- Study Intensive area
  • Lennox C- Study Intensive area
  • All residences

Condition: Vegan, gluten-free or vegetarian diet

Request: Access to kitchen, exemption from meal plan

Location(s): 

  • All residences
  • Dietary needs can be accommodated on a meal plan.

Condition: Anxiety or Panic Disorder Depression

Request: Single room OR Double room with specified support roommate

Location(s): 

  • All residences
  • Location-based on a random lottery.  Manual assignment checks to ensure roommate is assigned

Condition: Support Animal or Registered Service Animal

Request: Must be approved by Student Accessibility Services and the Director of Student Housing Services

Location(s): 

  • East Village Townhouses
  • West Residence

Residence is where campus comes to life.

Explore our CommunitiesApply to Residence